Help Center

Welcome to Loqui! Here's how to get started:

• Tap the Orb: The glowing orb is your AI assistant. Tap it to start a voice conversation.
• Speak Naturally: Just talk like you would to a friend. Loqui understands context and remembers your preferences.
• Text Chat: Prefer typing? Use the text input at the bottom of the screen.
• Knowledge Base: Access your personal knowledge by tapping your profile icon.

Voice is at the heart of Loqui. Here's what you need to know:

• Microphone Permission: Loqui needs microphone access to hear you. Grant permission when prompted.
• Visual Indicators: The orb glows and pulses when listening. It changes color when Loqui is thinking or speaking.
• Interrupting: You can interrupt Loqui at any time by speaking - it will stop and listen.
• Quiet Environment: For best results, use Loqui in a quiet environment or use headphones.

Orb Colors:

• Cyan/Blue: Ready and listening
• Purple: Processing your request
• Green: Speaking response
• Yellow/Amber: Waiting or idle

Your personal knowledge, stored securely.

• What is it? The Knowledge Base stores information you share with Loqui - preferences, contacts, important details.
• How it's used: Loqui references your knowledge to give personalized responses.
• Adding Knowledge: Just tell Loqui! Say things like "Remember that I prefer morning meetings" or "My favorite restaurant is..."
• Viewing & Editing: Access your Knowledge Base from your profile to view, edit, or delete stored information.
• Privacy: Your knowledge is encrypted and private to you. We never share it with third parties.

Your privacy is our priority.

• Encryption: Your data is encrypted in transit and at rest using industry-standard AES-256 encryption.
• No Data Selling: We never sell your personal data to third parties.
• AI Processing: Voice and text are processed by OpenAI's secure API to generate responses.
• Data Deletion: You can delete your account and all associated data at any time from Settings.
• Minimal Collection: We only collect data necessary to provide the service.

We're here to help!

When contacting support, please include:

• Your device type and iOS version
• A description of the issue
• Steps to reproduce (if applicable)

Found a bug or issue? Help us improve Loqui!

Please include:

• What you expected to happen
• What actually happened
• Steps to reproduce the issue
• Screenshots (if possible)
• Your device model and iOS version

Report Inappropriate Content: If you encounter content that violates our terms, email us with subject line "Content Report" and include details of what you observed.