Help Center

Welcome to Loqui! Here's how to get started:

• Tap the Orb: The glowing orb is your AI assistant. Tap it to start a voice conversation.
• Speak Naturally: Just talk like you would to a friend. Loqui understands context and remembers your preferences.
• Text Chat: Prefer typing? Use the text input at the bottom of the screen.
• Knowledge Base: Access your personal knowledge by tapping your profile icon.

Voice is at the heart of Loqui. Here's what you need to know:

• Microphone Permission: Loqui needs microphone access to hear you. Grant permission when prompted.
• Visual Indicators: The orb glows and pulses when listening. It changes color when Loqui is thinking or speaking.
• Interrupting: You can interrupt Loqui at any time by speaking - it will stop and listen.
• Quiet Environment: For best results, use Loqui in a quiet environment or use headphones.

Orb Colors:

• Cyan/Blue: Ready and listening
• Purple: Processing your request
• Green: Speaking response
• Yellow/Amber: Waiting or idle

Your personal knowledge, in one place.

• What is it? The Knowledge Base stores information you share with Loqui - preferences, contacts, important details.
• How it's used: Loqui references your knowledge to give personalized responses.
• Adding Knowledge: Just tell Loqui! Say things like "Remember that I prefer morning meetings" or "My favorite restaurant is..."
• Viewing & Editing: Access your Knowledge Base from your profile to view, edit, or delete stored information.
• Privacy: We share your information only with the AI and infrastructure providers that run the service for you, and with the people you connect to, to the extent you allow.

Your privacy is our priority.

• Encryption: Your data travels over encrypted connections, is stored on encrypted infrastructure, and your connected-account tokens are encrypted with AES-256.
• No Data Selling: We never sell your personal data to third parties.
• AI Processing: Voice and text are processed by our AI providers (OpenAI, Anthropic, xAI, AtlasCloud, Cartesia) to generate responses; the Privacy Policy lists each one.
• Data Deletion: You can delete your account and all associated data at any time from Settings.
• Minimal Collection: We only collect data necessary to provide the service.

We're here to help!

When contacting support, please include:

• Your device type and iOS version
• A description of the issue
• Steps to reproduce (if applicable)

Found a bug or issue? Help us improve Loqui!

Please include:

• What you expected to happen
• What actually happened
• Steps to reproduce the issue
• Screenshots (if possible)
• Your device model and iOS version

Report Inappropriate Content: If you encounter content that violates our terms, email us with subject line "Content Report" and include details of what you observed.